A spreadsheet is manipulated on Excel 2007 and sent to us. We open it in Excel 2010, do nothing to it, and attempt to close it. Then we get a "Do you want to save the changes you made to 'blah_blah_blah.xlsx'? (Save, Don't Save, Cancel).
This is an issue because stuff is happening programattically and it's wigging out the user, who is oversensitive by nature.
Since I'm supposed to be the expert, it sort of falls on me to explain what's happening (in addition to fixing it, which is easily accomplished by programitically saving it), so I think it's incumbent upon me to understand the process better.
Thank in advance.